To All General Shale Customers,

During this time of uncertainty, we want you to be sure of our commitment to continue serving you with the quality, service, and communication you expect from General Shale, our products, and our people.

As is the nature of our business and industry, yours and other important projects were in the planning, construction, or completion phases when COVID-19 appeared and began to escalate nationwide. And since our business extends throughout North America, we’ve enacted new and proactive steps into our operations at all locations to keep our employees safe and business uninterrupted as much as possible.

While we work with you and others in our industry and nation to see us through this challenging time, we thank you for your patience and continued business. Rest assured we stand ready to continue to offer you the high level of service you’ve come to expect from General Shale over the years.

For any questions or assistance, you can reach us by phone, our website, or your General Shale representative.


Our Mission

General Shale's mission is to continue as the preferred solutions provider of building materials in North America because of the enduring quality, energy efficiency and natural beauty that our products provide. Driven by innovation that is modern and future-oriented, General Shale employees set the standard because of our shared commitment to safety, the environment and an intense focus on creating the ultimate customer experience.


CEO Message

Our website was designed to offer visitors an in-depth overview of General Shale, highlight the pride that we as employees have in our company, our products and our people.  This website conveys our mission and vision for our future to continue as the preferred solutions provider of building materials in North America.

General Shale's corporate culture is driven by our employee's ability to listen to our customers, provide solutions to their needs and lead the industry in design and innovation.  From 1928, when General Shale was first created, to today our attention to details has driven continuous improvement in all aspects of our business.  

General Shale is one of North America's largest brick, stone and concrete block manufacturers, supplying a wide variety of masonry materials for residential, commercial and specialty architectural projects. These materials include brick, thin masonry, stone, outdoor living kits, concrete block and various building materials, which include Arriscraft(r) Stone Products. The company offers an endless array of sizes, colors and textures to complete any building project. With a life cycle of more than 100 years, the sustainability of brick is the company's commitment to responsible stewardship.

Throughout the U.S. and Canada, General Shale operates 8 brick plants and 2 stone plants in nine states and provinces, in addition to a network of 28 General Shale-branded retail showrooms and over 300 affiliated distributors across North America. In 1999, General Shale grew even stronger when it joined Wienerberger AG of Vienna, Austria, the world's largest brick manufacturer.

As you explore our website, we hope that you will note our commitment to the environments in and around our locations; our continued efforts to create the greenest material known to man; our leadership in energy efficient construction; and the professional grade products at a fair price that we offer our customers.

Our employees work hard every day to continue General Shale's leadership within the masonry and construction industry. We will do so through our advanced manufacturing process that reduces its impact on the environment and for the safety of our employees. We are committed to offering energy efficient materials that enhance the beauty of your project. We are likewise committed to being the best at technical support and customer service. It is simply our way of doing business to the benefit of our customers.

That, hopefully, will include you.

Thank you,



With more than 90 years as a market leader in the building materials industry, General Shale now offers a variety of manufacturing and sales/distribution locations across North America. Career opportunities with General Shale are as diverse as our product line, ranging from engineering and sales to accountancy and frontline supervision.

View Careers



Brick products are an inherently sustainable construction material with a lifespan of at least 100 years. But at General Shale, we are proud to take the concept of sustainability a step further.

Our internal practices reflect our commitment to the environment. Our ongoing recycling efforts include paper and plastic (172,000 pounds), metal (321,000 pounds), wood pallets (49,500 pounds) and electronics (2,530 pounds) - close to 273 tons of recycled materials annually.

General Shale is the market leader in sustainability within the masonry products industry. Our company has received numerous awards for environmental stewardship, and our products are important materials for those wishing to acquire new Leadership in Energy and Environmental Design (LEED) certification.

Since 2000, the U.S. Green Building Council has been bestowing LEED certifications on buildings that meet stringent criteria for maintaining or improving environmental health. One critical aspect to becoming a LEED-certified building is selection of materials. Choosing a product that can endure for more than a century is one big step toward achieving the LEED stamp of approval.

See the technical section of this site for more on LEED and its certification points for commercial and residential projects using General Shale materials.


Ancient Brick Museum

General Shale’s dedication to creating high-quality brick products extends to an appreciation of the building material’s history.

Almost five decades ago, Basil Saffer, a self-taught archeologist and General Shale’s marketing director at the time, began collecting bricks from all over the globe and displaying them at the company’s headquarters.

Today, visitors to the Museum of Ancient Brick, located inside General Shale's Johnson City, Tenn., headquarters, can discover bricks from the foundations of the world, excavated from the ancient city of Jericho and the Roman Colosseum through Colonial and 20th century America in more than 100 exhibits.

Open to the public, Monday-Friday, 8 a.m. to 5 p.m. Reservations are required for groups of five or more. Call to arrange a visit. 423-282-4661



As a forward-thinking building materials company, General Shale is consistently recognized in the industry for sustainability, innovation and excellence.

Here are just a few of the awards General Shale has received in recent years:

  • Overall winner (quarry), Virginia Department of Mines, Mineral and Energy’s Division of Mineral Mining and the Virginia Transportation Construction Alliance (Mine 18 Yuma). Award presented July 11.
  • Best in Class winner (residential housing category) in the Brick in Architecture Awards for 2015. Announced by BIA on 7/13/15.
  • Patriot Award presented by the Employer Support of the Guard and Reserve (ESGR) to Scott Ledford on 7/16/15.
  • Gold Annual Safety Awards presented by The North Carolina Department of Labor:
  • Award of Excellence – General Shale NAHB IBS Media Kit, PRSA Tri-Cities TN/VA Chapter
  • Silver Addy – General Shale How Brick Is Made Video – American Advertising Awards
  • 2014 Gold Innovation Award for Clay Brick from Home Builder Executive for the company’s RS4™ Endurance Brick
  • 2013 and 2014 Supplier of the Year from Ryland Homes - Indianapolis Division
  • 2013 Brick in Architecture Award from the Brick Industry Association
  • Cambridge Ontario Chamber of Commerce Award for Excellence in Energy Conservation for Arriscraft
  • Multiple 2012 Brick in Architecture awards from the Brick Industry Association